Skip to content
GettyImages-1341253865

Enhance Trust & Security

STAY SECURE AND STAY INFORMED

Fraud Prevention

Protect your accounts, personal information, and peace of mind with our fraud prevention tools and tips.

01

Overview

Know What to Look For and How to Stay Safe
Fraud and identity theft are more sophisticated than ever. But staying informed and vigilant can help protect your personal and financial information. This page offers tools, resources, and advice to keep your accounts secure. Together, we can outsmart the scammers.


02

Fraud Alerts

Latest Security Alerts
Stay up to date on current scams targeting members. From phishing emails to phone scams, our fraud alerts keep you informed about threats and how to avoid them.

Phishing-email-icon
Phishing Emails
Add an extra layer of protection to your account by requiring a second form of verification.
phone-call-scam-icon
Phone Call Scams (vishing or Spoofing)
Add an extra layer of protection to your account by requiring a second form of verification.
text-message-scam-icon
Text Message Scams (Smishing)
Add an extra layer of protection to your account by requiring a second form of verification.

03

Fraud Prevention Tools

Tools to Protect Your Accounts

Two-Factor-Authentication-icon
Two-Factor
Authentication
Add an extra layer of protection to your account by requiring a second form of verification.
phone-call-scam-icon
Secure Email
Communication
Add an extra layer of protection to your account by requiring a second form of verification.
text-message-scam-icon
Fraud Alert
Notifications
Add an extra layer of protection to your account by requiring a second form of verification.

04

Education and Tips

Tools to Protect Your Accounts
Stay up to date on current scams targeting members. From phishing emails to phone scams, our fraud alerts keep you informed about threats and how to avoid them.


05

Overview

If You See Something, Say Something
If you notice suspicious activity or believe you’ve been a victim of fraud, let us know immediately. We’re here to help you take the next steps to protect your accounts and recover your information.

Contact Methods:
Phone Support:
Call us at (800) 849-8431.

Email Support: Send a secure email to info@mycenterparc.com.
Secure Message: Send a secure message through Online Banking or our Mobile App.
Equifax Fraud Department: (888) 766-0008
Experian Fraud Department: (888) 397-3742
Trans Union Fraud Department: (888) 680-7289
SSA Fraud Line: (888) 269-0271


Help With Lost or Stolen Cards

Frequently Asked Questions (FAQ)

Have Question? We are here to help

How can I protect my accounts??

Use strong passwords, enable two-factor authentication, and monitor your accounts regularly for unauthorized activity.

What are the most common scams to watch for?

Phishing emails, fake text messages (smishing), and phone impersonators are common. Always verify before sharing personal information.

Remember, Center Parc will never ask for sensitive information like your PIN, password, or full account number over the phone.

What should I do if I suspect fraud on my account?

Contact us immediately to report the issue. We’ll guide you through the next steps to secure your account.

How can I protect my identity?

Use secure passwords, avoid oversharing personal information online, and monitor your credit reports regularly.

What should I do if my identity has been stolen?

Report it to your financial institutions, place fraud alerts on your credit reports, and file a report with the FTC.

Use the numbers listed above to place fraud alerts on your credit reports.